Easy Returns & Hassle-Free Refunds
At Rajat Trading Company, we strive to provide the best quality products to our customers. However, if you are not fully satisfied with your purchase, please review our return and refund policy below.
1. Return Eligibility- Products can be returned within 7 days of delivery.
- The item must be unused, unwashed, and in original condition with all tags intact.
- Returns are only accepted in case of damaged, defective, or wrong product delivered.
- Used or washed products
- Products without original packaging or tags
- Customized or special order items
To initiate a return, please contact us with your order details:
📞 Phone: +91 9610883333
📧 Email: info.rajattradingcompany@gmail.com
Our team will guide you through the return process.
4. Refund Policy- Once we receive and inspect the returned item, we will notify you.
- If approved, your refund will be processed within 5–7 business days.
- Refund will be issued via the original payment method or as agreed.
- Shipping charges are non-refundable.
- Return shipping cost may be borne by the customer (unless product is damaged or incorrect).
We allow exchanges for size or product issues (subject to availability). Please contact us within 7 days of delivery.
7. Contact UsFor any return or refund queries, contact:
Rajat Trading Company
📞 Phone: +91 9610883333
📧 Email: info.rajattradingcompany@gmail.com
Returns and Refunds for Your Peace of Mind
Shop confidently with our straightforward return policy for high-quality sarees, kurtis, and more.
What is your return policy?
How do I initiate a return?
Are there any items that cannot be returned?
Will I have to pay for return shipping?
When will I receive my refund?
Meet Our Customer Care Team
Anjali Mehta
Customer Service Manager
With over a decade of experience in the clothing industry, Anjali leads our dedicated customer service team. She ensures that every inquiry is addressed promptly and compassionately, embodying our commitment to customer satisfaction.
Priya Singh
Returns Specialist
Priya is our returns specialist, guiding customers through the return process with understanding and efficiency. Her attention to detail helps maintain our quality standards, ensuring a smooth experience for everyone.
Soumya Verma
Product Support Associate
Soumya is passionate about fabric and fashion. She provides expert advice on our range of high-quality sarees and kurtis, helping customers find the perfect pieces for any occasion.
Rina Patel
Bulk Order Coordinator
Rina manages bulk textile supplies, working closely with businesses to fulfill their orders seamlessly. Her organizational skills and industry knowledge make her an invaluable asset to our team.